You can contact IRCTC for any Doubts/ Queries/ Complaints/ Appreciations regarding bookings/services Customer Support at
below mentioned numbers :
24 Hrs. customer care:
011-23340000
MON – SAT(10 AM – 6 PM):
011-23344787,
011-23345800,
Chennai Customer Care No.:
044-25300000 or
For Railway tickets booked through IRCTC
General Information I-tickets/e-tickets: care@irctc.co.in
For Cancellation E-tickets : etickets@irctc.co.in
For Shubhyatra users shubhyatra@irctc.co.in
For Mumbai Suburban Season tickets seasontickets@irctc.co.in
Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/011-23311264
Fax: 011-23311259
