IRCTC Customer care numbers, email ids and office details

You can contact IRCTC for any Doubts/ Queries/ Complaints/ Appreciations regarding bookings/services  Customer Support at
below mentioned numbers :

24 Hrs. customer care:


MON – SAT(10 AM – 6 PM):


Chennai Customer Care No.:
044-25300000 or

For Railway tickets booked through IRCTC
General Information I-tickets/e-tickets:
For Cancellation E-tickets :
For Shubhyatra users
For Mumbai Suburban Season tickets

Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/011-23311264
Fax: 011-23311259

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